For general questions concerning our products, your order, or an order's shipping status, contact us at:
Phone: (608) 729-5842
Monday-Friday: 9am-4pm CST.
AriusTek LLC provides a “5 Year Limited Warranty” against manufacturing defects in materials and workmanship to the original purchaser of the new LED bulb purchased from AriusTek LLC or an official sales channel. We may require the malfunctioning bulb be sent back to us prior to shipping the replacement.
To receive a replacement we just ask you fill out this form
for quicker processing. Or simply email us your order number at firstname.lastname@example.org, expect a response in under 24 hours typically.
You are able to return our products up to 30 days from the point of delivery. Return shipping is non-refundable. Any damage that occurs in transit back to us is the buyer's responsibility. Items returned without their original packaging materials will be subject to a 10% restocking fee.
To receive an RMA # we just ask you fill out this form
for quicker processing.
For those previous customer's who need their projectors serviced we unfortunately no longer are able to do repairs. Please contact us with your order number at email@example.com if you had purchased a projector and we will happily offer you a great discount on our current offerings.