5 Year Limited Warranty
AriusTek LLC provides a “60 MONTH LIMITED WARRANTY” against manufacturing defects in materials and workmanship to the original purchaser of the new LED bulb purchased from AriusTek LLC or their official sales channels.
AriusTek LLC’s Responsibility
An AriusTek LLC LED bulb purchased new from AriusTek LLC are warranted to be free of manufacturing defects in materials and workmanship. If the LED bulb fails to conform to this limited warranty, AriusTek LLC will, at its sole discretion and option, replace the LED bulb with the same, or similar item.
During the 60 month limited warranty period, AriusTek LLC will provide under warranty replacements, this will require the LED bulb to be shipped back in adequate packaging which will be judged solely by AriusTek LLC. AriusTek LLC retains the option to replace or refund the original buyer. The refund amount issued to the original buyer will not exceed the purchase price and will be pro-rated on the remainder of the 60-month warranty term.
Obtaining Warranty Service
To obtain warranty service, contact AriusTek LLC through our contact page, or contact us through the appropriate sales channel you originally purchase from. You must have verifiable proof of an original order with us and a copy of the receipt.
AriusTek LLC reserves the right to assess all warranty claims and to determine if defects or damages are covered by this limited warranty. In case of a claim that is not covered under warranty, you will be contacted to determine whether you wish to have a replacement sent for a fee or whether it should be returned to you as it was received.
This limited warranty does not cover the following: cosmetic defects; damage, malfunctions or failures resulting from shipping or transit; improper or faulty installation; abuse; operation contrary to furnished instructions; operation with incorrect power supplies; operation in foreign countries; products not supplied by AriusTek LLC; modification; alteration; improper servicing or tampering; damage from water, fire, lightning, power surges, abnormal environmental conditions or other acts of nature; normal wear and tear; unsatisfactory visual or audio performance not caused by a malfunctioning defect, is not covered by the limited warranty. Installation, transportation, removal and re-installation of an LED bulb, and routine maintenance and cleaning are not covered by this limited warranty.
PLEASE DO NOT RETURN YOUR MERCHANDISE TO ARIUSTEK LLC WITHOUT PRIOR AUTHORIZATION.
There are no express warranties other than those listed or described above. Any implied warranties including any implied warranty of merchantability and fitness for a particular purpose, shall be limited in duration to the period of time set forth above. AriusTek LLC LED bulb’s total liability for any and all losses and damages resulting from any cause whatsoever, including AriusTek LLC LED bulb’s negligence, alleged damage, or defective goods, whether such defects are discoverable or latent, shall in no event exceed the purchase price of the LED bulb. AriusTek LLC shall not be responsible for loss of use, commercial loss, lost revenue or profits, or other incidental or consequential damages. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
To ensure proper warranty service, keep a copy of the invoice as evidence of the purchase date. This limited warranty applies only to the original purchaser and is non-transferable. Warranty service conditions are subject to change without notice.
AriusTek LLC Return Policy
AriusTek LLC’s return policy allows for products purchased directly from AriusTek LLC to be returned by the original purchaser during a 1 month period following the date of purchase. An AriusTek LLC return authorization number must first be obtained.
Products must be returned to the address specified by AriusTek LLC’s customer service department and must be shipped in the original packaging with freight prepaid to AriusTek LLC, and must be received in like-new condition. The return authorization number must be included in the packaging. AriusTek LLC reserves the right to assess fees for any damaged or missing parts in addition to a nominal restocking fee.
All other service is at the customer’s expense; this includes any and all shipping costs. International customers are responsible for all shipping costs both to and from AriusTek LLC. AriusTek LLC is not responsible for shipping expenses to the repair facility nor is AriusTek LLC liable for packages lost in transit to or from the original purchaser.
Return authorization numbers are valid for fifteen (15) days from issuance. The customer is responsible for, and must prepay all shipping charges and shall assume all risk of loss or damage to the product while in transit to AriusTek LLC. AriusTek LLC retains the right to refuse delivery of any return or may return the product to the customer at the customer’s expense and with no refund issued. This return policy does not apply to defective products.
30 Day Money Back Guarantee
We believe in our products at AriusTek LLC and offer this 30 day money back guarantee for our customers to ensure you are 100% happy with your purchase. This satisfaction guarantee is good within 30 days from the product arrival date for goods and services purchased directly from AriusTek LLC and available official sales channels.
If you are not satisfied please contact us through Amazon to obtain a return authorization number (RMA). The products must be returned in their original packaging and the RMA number must be noted on the outside of the returned product’s container. RMAs are valid for 15 days from issuance, and only one RMA number will be given to a customer. You are responsible for and must prepay all shipping and insurance charges and you shall assume all risk of loss or damage while the products are in transit to AriusTek LLC. Shipping and handling as well as insurance are not refundable. Damaged parts or tampered with merchandise will be subject to a restocking fee. If you return the products to AriusTek LLC (1) without a RMA from AriusTek LLC or (2) beyond the 15 day issuance period (3) without proper packaging. AriusTek LLC retains the right to either refuse delivery of such return or charge you a restocking fee. Please allow up to 1 week for AriusTek LLC to credit your account for a refund.
All fees are subject to AriusTek LLC’s sole discretion and option. AriusTek LLC reserves the right to deny any customer’s request for a return without penalty.